Refund policy

No Refund Policy – Saleem Cloth House

At Saleem Cloth House, customer satisfaction is our priority. We ensure that every product is carefully checked before delivery. However, due to the nature of our products, we follow a strict No Refund Policy.

🚫 No Refunds

All purchases made on our Shopify store are non-refundable. Once an order is confirmed and processed, we do not offer any refunds under any circumstances.

🔄 Exchange Policy (If Applicable)

We only offer exchange in the following cases:

• You received a damaged or defective product
• You received the wrong item

To request an exchange:

• Contact us within 2 days of delivery
• Provide clear pictures or video proof of the issue
• Product must be unused, unwashed, and in original condition

❌ No Exchange Conditions

We do not accept exchange requests for:

• Change of mind
• Color difference due to screen resolution
• Minor variation in embroidery or fabric texture
• Late complaints (after 2 days of delivery)

📦 Order Cancellation

Orders cannot be canceled once they are:

• Confirmed
• Processed
• Shipped

📞 Contact Us

If you have any concerns regarding your order, feel free to contact our support team. We are here to assist you and ensure a smooth shopping experience.