Shipping policy
Shipping Policy – Saleem Cloth House
At Saleem Cloth House, we are committed to delivering your orders safely, quickly, and efficiently across Pakistan.
📦 Shipping Coverage
We offer nationwide shipping across Pakistan, including major cities and remote areas through trusted courier partners.
⏱️ Order Processing Time
- All orders are processed within 1–2 working days
- Orders placed on weekends or public holidays will be processed on the next working day
🚚 Delivery Time
Estimated delivery time depends on your location:
- Major Cities: 4–6 working days
- Other Areas: 5–8 working days
Please note that delivery times may vary due to:
- Weather conditions
- Courier delays
- Public holidays or unforeseen circumstances
💰 Shipping Charges
- Shipping charges are calculated at checkout based on your location and order weight
- We may offer free shipping promotions on selected products or order values
📍 Order Tracking
Once your order is shipped, you will receive a tracking number via SMS or email to monitor your shipment in real-time.
⚠️ Delivery Responsibility
- Please ensure that your shipping address and contact details are correct
- Saleem Cloth House will not be responsible for delays or losses due to incorrect information provided by the customer
📦 Parcel Handling (Important)
- Customers are advised to check the parcel at the time of delivery
- If the package appears damaged or opened, please report it immediately to the courier rider and contact us
🚫 Delays & Liability
While we strive to meet delivery timelines, Saleem Cloth House is not liable for delays caused by courier companies or external factors beyond our control, in accordance with standard shipping practices in Pakistan.
❌ Refused or Undelivered Orders
- If a customer refuses to accept the parcel or is unreachable, the order may be canceled
- Re-shipping charges may apply for re-delivery requests
📞 Contact Us
For any shipping-related queries or support, feel free to contact our customer service team. We’re here to help you.